Cancellation and Refund Policy

At Inaraa Skincare, we strive to provide you with high-quality, natural powder-based skincare and haircare products. Customer satisfaction is very important to us, and we aim to make your shopping experience smooth and reliable. This Cancellation and Refund Policy outlines the terms under which you may cancel an order or request a refund.

Order Cancellations
Orders can be canceled before they are shipped. Once your order has been processed and dispatched, we will not be able to cancel it. To cancel an order, please contact our customer care team immediately at [your email] or [your phone number]. If the cancellation request is received on time, we will process your refund within 7–10 business days through the original mode of payment.

Refund Eligibility
Refunds are applicable only in cases where:

• You have received the wrong product.
• The product delivered is damaged or defective upon arrival.
• There are missing items in your order.

Refunds will not be issued for reasons such as change of mind, dislike of fragrance/texture/color, or personal preferences, as our products are hygiene-sensitive and cannot be resold once opened.

Refund Process
If you are eligible for a refund, please contact us within 48 hours of receiving your order. You may be asked to provide images of the damaged or incorrect product for verification. Once approved, your refund will be initiated and credited to your original method of payment within 7–10 business days.

Replacement Policy
In cases of damaged or wrong products, we may also offer a replacement instead of a refund, depending on stock availability. Replacements will be shipped to you at no extra cost.

Non-Refundable Situations

• Products that have been opened, used, or tampered with.
• Requests made after 48 hours of delivery.
• Orders canceled after dispatch.

Contact Us
For any questions or assistance related to cancellations, refunds, or replacements, please reach out to us at:

Email: inaraaskincare@gmail.com
Phone: 9894899997
Address: No. 5, Bhagavan street, Shroff Bazaar, Ambur – 635802, Vellore District, Tamil Nadu.

We reserve the right to update this Cancellation and Refund Policy from time to time to align with business requirements and legal guidelines. Any changes will be posted on this page with the updated date.

At Inaraa Skincare, we are committed to being transparent and fair, ensuring your trust in every purchase you make with us.